TradeByFire Support

Help for the TradeByFire app and website. We're a small team and read every message.

Contact us

Email us any time — questions, bugs, account or billing help. We aim to reply within one business day.

How do I use the app? TradeByFire is a behavioral-trading journal and composure coach. Open the app and tap Explore with sample data to try every feature, or sign in with Google or Apple to sync your own history.
Do I need to pay? The app is free to use on your device. An optional membership on tradebyfire.com syncs your live plan and full history across devices. Memberships are created and managed on the website.
How do I manage or cancel my membership? Sign in at tradebyfire.com → Account, or email us and we'll help.
How do I delete my account and data? Email ganesh@mindobix.com and we'll remove your account and associated data. On-device data is cleared when you delete the app.
Does the app place trades? No. TradeByFire never connects to a broker, places trades, or gives financial advice. It is a journal and discipline coach.